Service Request Ticket

Service Request Information

CONTACT	Name	Blatner, Chelsee	Date	Oct 03, 2022 10:37 AM
	Department	Student Engagement	Phone	88647
	Location		Email	blatnerc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20181479 (opens in a new window)	Bldg/Room	WUC 210C
	Service Tag	BTJ2FX2	Description	Dell OptiPlex 7060 SFFdesktop i5-8600 4.3Ghz 6core
	Serial No.	BTJ2FX2	Location	SAB area
	CPU	intel i5-8600(6-Core/9MB/6T/up to 4.3GHz/65W)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2018007938;
	Wired NIC	6C:2B:59:E7:63:A8

TECHS	Submitted by	Laurie McCoy	Contact	lmccoy21@wou.edu	88925
	Primary Technician		Contact	jlimas21@wou.edu	88925

Entered by	Date	Memo
Jacob Limas			Email Public
Entered by	Date	Memo
Jacob Limas	Oct 19, 2022 03:20 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	Oct 19, 2022 03:20 PM	Set it up	Add Attachment
Jacob Limas	Oct 19, 2022 02:30 PM	It's been approved	Add Attachment
Jacob Limas	Oct 19, 2022 10:59 AM	Emailed her again	Add Attachment
Jacob Limas	Oct 12, 2022 08:12 AM	If she ever calls for it, we need proof that she purchased the NVMe, otherwise, we can't give it back unless we take it out again.	Add Attachment
Jacob Limas	Oct 10, 2022 10:22 AM	It's finished, but she never emailed back	Add Attachment
Jacob Limas	Oct 07, 2022 08:30 AM	She didn't respond, and the computer is almost ready	Add Attachment
Jacob Limas	Oct 03, 2022 01:41 PM	I'll email her and put an NVMe in it	Add Attachment
Jacob Limas	Oct 03, 2022 01:41 PM	Task reassigned to Jacob Limas.	Add Attachment
Laurie McCoy	Oct 03, 2022 10:48 AM	CPU placed in the 2 week section.	Add Attachment
Laurie McCoy	Oct 03, 2022 10:37 AM	CPU 20181479 was dropped off with a note by a student worker. "Please reimage. No need to wait 2 weeks as it hasn't been in use for some time. I am hoping to replace CPU 20160976 in the Student Activities Board office in 211 in the WUC. If a NVme is needed to make 20181479 run faster, let me know so a purchase request can be put in. Thanks, Chelsee blatnerc@wou.edu"	Add Attachment