Service Request Ticket - # 79764

Service Request Information

CONTACT Name Hernandez-Hunter, Anna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2022 10:51 AM
Department Multicultural Student Services Phone 88195
Location Email hernana@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20211234[Edit Inv] (opens in a new window) Bldg/Room ITC
Service Tag FWY5FL3 Description Dell Latitude 5520: 11th Gen Intel Core i5-11 8 MB cache 4 cores, 8 threads, 2.60 to 4.40 GHz Turbo
Serial No. FWY5FL3 Location Melissa Eddings

CPU 11th Gen Intel® Core- i5-1145G7, vPro 8


OS Unknown Software PowerFaids v 28.0 installed

Wired NIC 00:BE:43:2C:C2:9A


Wireless NIC 60:A5:E2:8A:58:68

TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Oct 06, 2022 11:22 AM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia Oct 06, 2022 11:22 AM 
Setup done
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Monica Valencia Oct 04, 2022 10:22 AM 
Emailed June for setup
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Monica Valencia Oct 03, 2022 04:07 PM 
Imaging on the work counter
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Joanie Kinnaman Oct 03, 2022 01:04 PM 
inv#2022-0268
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Joanie Kinnaman Oct 03, 2022 12:06 PM 
Monitor 20210547[Edit Inv]
dock 20210858[Edit Inv]
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Monica Valencia Oct 03, 2022 12:01 PM 
Laptop 20211234[Edit Inv]
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Nathan Sauer Oct 03, 2022 10:53 AM 
Anna requested that we contact June McMillan at 88197 
to schedule that setup.
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Nathan Sauer Oct 03, 2022 10:51 AM 
Please contact Anna for delivery details.
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