Service Request Ticket - # 79771

Service Request Information

CONTACT Name Miller, Marci   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2022 09:04 AM
Department Phone
Location Email millerma@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181480[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag BTKYDX2 Description Dell OptiPlex 7060 SFFdesktop i5-8600 4.3Ghz 6core
Serial No. BTKYDX2 Location Ramon Carmillo

CPU intel i5-8600(6-Core/9MB/6T/up to 4.3GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E7:63:21

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact jangulo15@wou.edu 88925

Tracking

Entered by Date Memo
Jose Angulo
Email

Public
Entered by Date Memo
Jose Angulo Oct 04, 2022 12:00 PM 
Task reassigned to Jose Angulo.
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Jose Angulo Oct 04, 2022 12:00 PM 
Status changed from (1) Pending to (5) Completed
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Jose Angulo Oct 04, 2022 11:59 AM 
gave her admin rights and setup the printer
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Lourdes Salazar Oct 04, 2022 09:04 AM 
****This is an email****
My office is located in the Wolfstore in the WUC, 
in the back office, 204A maybe?  I do not have a 
plaque with a room number on it.  The number of 
the computer is 20181480[Edit Inv].  I am in a meeting until 
10:00am.
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Lourdes Salazar Oct 04, 2022 09:04 AM 
****This is an email****
Good Morning!

I received a loaner computer last week, and I need 
the printer driver installed on the loaner so that 
I can print out all of my reports for my end of 
month accounting asap.  Could someone please 
contact me asap so that we can arrange someone to 
install it,since I am not authorized to
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