Service Request Ticket - # 79772

Service Request Information

CONTACT Name Tyler, Travis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2022 11:10 AM
Department Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210785[Edit Inv] (opens in a new window) Bldg/Room SSC 114
Service Tag Description Dell Latitude 5520
Serial No. CN0Y5H5JWSC001C70014 Location Andrew Fletcher

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC B4:45:06:4F:BC:17


Wireless NIC D4:54:8B:BF:CA:FC

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact emartinez17@wou.edu 88925

Tracking

Entered by Date Memo
Moshe Martinez
Email

Public
Entered by Date Memo
Moshe Martinez Oct 04, 2022 05:09 PM 
Status changed from (1) Pending to (5) Completed
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Moshe Martinez Oct 04, 2022 05:09 PM 
Finished setting up monitors using a Caldigit Dock with a Dell Laptop. Needed a USB-C to DisplayPort adapter so collected info for department to be charged. Inventory was not updated for the misc. equipment he has.
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Moshe Martinez Oct 04, 2022 03:37 PM 
Task reassigned to Moshe Martinez.
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Lourdes Salazar Oct 04, 2022 11:10 AM 
Needs help setting up dual monitors to laptop- 
20210785[Edit Inv] Dell monitors. Generally available besides 
12-1. and is busy tomorrow 10/5 2-5. Advising 
center 110 SSA
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