Service Request Ticket - # 79782

Service Request Information

CONTACT Name Alapai, Ikaika   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2022 04:43 PM
Department The Research Institute Phone 89227
Location Email alapaii@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210892[Edit Inv] (opens in a new window) Bldg/Room TODD
Service Tag Description Apple MacBook Pro, Apple M1 chip with 8-core CPU and 8-core GPU
Serial No. SFVFGX1BMQ05N Location Lupita Nunex Morales

CPU M1 Pro with 8c CPU, 14 GPU


OS Unknown Software

Wireless NIC B0:BE:83:54:1E:EC


Bluetooth NIC B0:BE:83:48:8B:9C

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact volkmannm@wou.edu 88188

Tracking

Entered by Date Memo
Michael Volkmann
Email

Public
Entered by Date Memo
Michael Volkmann Oct 14, 2022 11:18 AM 
Status changed from (1) Pending to (5) Completed
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Michael Volkmann Oct 14, 2022 11:18 AM 
She came to UCS and picked up her laptop. Added 
printers & admin for her.
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Michael Volkmann Oct 14, 2022 11:17 AM 
Task reassigned to Michael Volkmann.
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Michael Volkmann Oct 12, 2022 01:35 PM 
mac laptop so need to make sure she logs in with a 
tech present in order to make her an admin.
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Michael Volkmann Oct 12, 2022 01:35 PM 
****This is an outgoing email****

Hi Lupita,

We have your laptop ready to go for you. Just wanted to know if you 
had any special requests for software you wanted pre-installed on it, 
and if you wanted to pick it up from UCS or had an office on campus 
you would like us to deliver it to?

Thanks,
Michael
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Michael Volkmann Oct 12, 2022 10:08 AM 
updated & ready to be delivered.
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Monica Valencia Oct 06, 2022 09:05 AM 
Task reassigned to New Equip. Setup.
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