Service Request Ticket

Service Request Information

CONTACT	Name	Cartales, Jerielle	Date	Oct 06, 2022 10:18 AM
	Department	Criminal Justice	Phone
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20211239 (opens in a new window)	Bldg/Room	MA 225
	Service Tag	3YY5FL3	Description	Dell Latitude 5520: 11th Gen Intel Core i5-11 8 MB cache 4 cores, 8 threads, 2.60 to 4.40 GHz Turbo
	Serial No.	3YY5FL3	Location	Jerielle Cartales
	CPU	11th Gen Intel® Core- i5-1145G7, vPro 8
	OS	Unknown	Software
	Wired NIC	00:BE:43:2C:C2:F2
	Wireless NIC	60:A5:E2:8D:6C:6A

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	volkmannm@wou.edu	88188

Entered by	Date	Memo
Michael Volkmann			Email Public
Entered by	Date	Memo
Michael Volkmann	Oct 11, 2022 09:30 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Michael Volkmann	Oct 11, 2022 09:29 AM	imaged. FORDISC installed. Jerielle added as admin. Took 20130723 from Maaske 209 conference room to PDR. 20180235 moved from Jerielle office to 222 Grad Assistant room.	Add Attachment
Michael Volkmann	Oct 06, 2022 03:40 PM	Task reassigned to Michael Volkmann.	Add Attachment
Monica Valencia	Oct 06, 2022 11:26 AM	Task reassigned to New Equip. Setup.	Add Attachment
Joanie Kinnaman	Oct 06, 2022 10:19 AM	DOCK 20210820	Add Attachment
Joanie Kinnaman	Oct 06, 2022 10:19 AM	Monitor 20210554	Add Attachment
Joanie Kinnaman	Oct 06, 2022 10:19 AM	Laptop 20211239	Add Attachment