Service Request Ticket - # 79788

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2022 11:39 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171092[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag CSRGRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSRGRP2 Location Emergency Lab Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC 54:BF:64:5D:1A:89

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Oct 11, 2022 02:46 PM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel Oct 11, 2022 02:46 PM 
Task reassigned to Oneil Miguel.
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Oneil Miguel Oct 11, 2022 02:46 PM 
Completed the computer swap between offices.
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Lourdes Salazar Oct 11, 2022 11:17 AM 
any time today works.
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Laurie McCoy Oct 10, 2022 08:50 AM 
Maggie is free tomorrow around 11 am for the 
computer swap, wants an email confirmation that a 
tech will be coming.
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Sam Sevugan Oct 06, 2022 11:39 AM 
Contact Info: Maggie newton 88057
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Public
Sam Sevugan Oct 06, 2022 11:39 AM 
Maggie Newton - would like some assistance with 
moving her computer to SSA 132 and move what was 
in 132 to 124 (old office). She is also wanting to 
chat with a tech about reimaging her computer, so 
if someone can reach her she is available all 
tuesday.Give her a call to let her know your 
coming.
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