Service Request Ticket - # 79803

Service Request Information

CONTACT Name Ma, Qin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2022 12:39 PM
Department International Student Academic Support Phone 88024
Location Email maq@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20220035[Edit Inv] (opens in a new window) Bldg/Room WUC 203C
Service Tag Description Apple 14-inch MacBook Pro: Apple M1 Pro chip with 8-core CPU and 14-core GPU, 512GB SSD-Space Gray #MKGP3LL/A
Serial No. SJWW7F6G7YP Location Cameron Mortensen

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC C8:89:F3:B4:89:61


Bluetooth NIC C8:89:F3:B1:76:9E

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact volkmannm@wou.edu 88188

Tracking

Entered by Date Memo
Michael Volkmann
Email

Public
Entered by Date Memo
Michael Volkmann Oct 20, 2022 10:19 AM 
Status changed from (1) Pending to (5) Completed
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Michael Volkmann Oct 14, 2022 11:16 AM 
Dock didn't have two display ports. Needed adapter 
(monoprice #13234 @ $16.23).
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Michael Volkmann Oct 14, 2022 10:56 AM 
Task reassigned to Michael Volkmann.
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Michael Volkmann Oct 11, 2022 04:26 PM 
laptop imaged and ready. need to ask Qin where she wants her setup.
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Monica Valencia Oct 10, 2022 08:35 AM 
Changing laptop to 20220035[Edit Inv] for dual monitor capabilities
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Monica Valencia Oct 10, 2022 08:34 AM 
l
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Joanie Kinnaman Oct 07, 2022 01:58 PM 
inv#2022-0292
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Alix Karkanen Oct 07, 2022 12:39 PM 
l 20210891[Edit Inv]
d 20210431[Edit Inv]
m 20211196[Edit Inv]
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