Service Request Ticket - # 79808

Service Request Information

CONTACT Name Decker, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2022 08:17 AM
Department Registrar’s Office Phone 88192
Location Email deckerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20210354[Edit Inv] (opens in a new window) Bldg/Room WEL 207
Service Tag 683XCF3 Description Dell Thnderbolt Dock #WD19TBS
Serial No. 683xcf3 Location Mark Decker
TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope Oct 10, 2022 08:39 AM 
Status changed from (1) Pending to (5) Completed
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Justin Cope Oct 10, 2022 08:39 AM 
Task reassigned to Justin Cope.
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Justin Cope Oct 10, 2022 08:39 AM 
got the dock working had to unplug the dock from the 
computer and then unplug the power from the dock. 
then plug the power back in and then the computer.
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Laurie McCoy Oct 10, 2022 08:17 AM 
User says the dock for his laptop isn't working, 
the fan is running on it but the power button 
won't light up and it doesn't do anything. Tried 
unplugging it and plugging it back in. He wants 
someone to come take a look today if possible, in 
Lieuallen Admin 106.
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