Service Request Ticket - # 79823

Service Request Information

CONTACT Name Hopkins, Shari   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 11, 2022 03:07 PM
Department Education & Leadership Phone 88471
Location Email hopkinss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190153[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13in MacBook Pro Touch Ba SpcGry #MUHP2LL/A
Serial No. FVFYQ4LHL410 Location Parts Pile

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.14 (Mojave) Software Microsoft Office from XXXX2019009325;

Wireless NIC 38:F9:D3:CD:68:DF


Bluetooth NIC A4:83:E7:0C:A8:83

TECHS Submitted by Lauryn Aronson Contact laronson20@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Oct 13, 2022 03:42 PM 
Status changed from (1) Pending to (5) Completed
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Jose Angulo Oct 13, 2022 09:58 AM 
removed from active loaner list and updated 
inventory
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Sam Sevugan Oct 13, 2022 08:50 AM 
She picked up 20190153[Edit Inv] and returned loaner 20200871[Edit Inv]
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Oneil Miguel Oct 11, 2022 03:50 PM 
Computer works fine.
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Lauryn Aronson Oct 11, 2022 03:14 PM 
Task reassigned to Oneil Miguel.
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Lauryn Aronson Oct 11, 2022 03:07 PM 
shari hopkins
v00367208
20190153[Edit Inv] 
she fell; computer possibly broken, won't turn on

loaner: 20200871[Edit Inv]
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