Service Request Ticket - # 79825

Service Request Information

CONTACT Name Toray, Tamina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2022 10:23 AM
Department Behavioral Sciences Division Phone 88712
Location Email torayt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20161075[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5-inch 4K 3.0GHz Quad Intel i5 #Z0TK
Serial No. C02TV4NKJ1G9 Location PDR

CPU Intel Core i5(3.0GHz quad -core)


OS MAC OS X 10.13 (High Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511;

Wired NIC 98:10:E8:F3:73:79


Wireless NIC 98:9E:63:3A:B7:0A


Bluetooth NIC 98:9E:63:3A:B7:0B

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Oct 20, 2022 02:33 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Oct 20, 2022 02:33 PM 
I checked with them and they're good to go
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Jose Angulo Oct 18, 2022 11:51 AM 
printers are all set. Left iMac updating to macOS 
Monterrey
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Monica Valencia Oct 12, 2022 11:22 AM 
Task reassigned to Jacob Limas.
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Monica Valencia Oct 12, 2022 11:19 AM 
Is connected to the printers
PY-Psych
PY-BehavioralScience
PY-PsyColor

psy-copier is connected but needs a copy code under users profile.
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Monica Valencia Oct 12, 2022 11:16 AM 
Task reassigned to Monica Valencia.
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Laurie McCoy Oct 12, 2022 10:25 AM 
****This is an email****
Hello all!

Here are my Behavioral Sciences Office Hours: 
Monday: 8-12
Tuesday: 12:30-4:30
Wednesday: 8-4:30
Thursday: 12:30-4:30
Friday: 8-4:30

Here are the WOU ID numbers for the equipment 
involved with this request:

Tamina's Mac: 20161075[Edit Inv]
Color Printer (PSY-Color): 20170588[Edit Inv]
Psych Printer (PY-Psych): 20071024[Edit Inv]
 ID number for the PsychPAC printer: 20171002[Edit Inv].

Please let me know if you need anything else!
Kacie
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Laurie McCoy Oct 12, 2022 10:23 AM 
****This is an email****
Kacie, I will not be in my office for the rest of 
the week. Would you mind providing Maizie with 
hours that they can come by and have you open my 
office? In addition, could you provide UCS with my 
computer # and the printers (by the copy machine 
and Peer Advising to connect with?
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Laurie McCoy Oct 12, 2022 10:23 AM 
****This is an email****
No problem. I unhooked an hooked up the ethernet 
and it now works. I will need to be connected to 
the printers we have when they have time:

psych/psych printer
threesisters printer
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