Service Request Ticket - # 79832

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 13, 2022 01:48 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20140133[Edit Inv] (opens in a new window) Bldg/Room PDR PDR
Service Tag 1R3TS12 Description Dell Wyse P25 Zero Client with 32MB Flash/512MB
Serial No. 1R3TS12 Location PDR

CPU Teradici TERA2321 PCoIP


OS Unknown Software Microsoft Office Pro Plus 2013 from P0095097, Microsoft VDA subscription from P0095097, VMWare View Premier with Maint from P0095097

Wired NIC 00:80:64:CC:BB:F6

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Oct 14, 2022 10:13 AM 
Task reassigned to Jacob Limas.
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Jacob Limas Oct 14, 2022 10:13 AM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Oct 14, 2022 10:13 AM 
This is a repeat of SR# 79833
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Laurie McCoy Oct 13, 2022 01:48 PM 
The computer in Hamersly 224 is saying there's a 
USB over current warning and they tried making 
sure nothing was over loading it, tried rebooting 
the computer and unplugging and re-plugging cords 
in and the warning won't go away.
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