Status changed from (1) Pending to (5) Completed

Walked over to take a look. Initially, the mouse and keyboard were plugged into the USB 3.0 ports on the monitor's left side. The 3.0 USB adapter cable going from the monitor to the PCoIP device was plugged into a 2.0 port on its front.

I went through the event logs, and apparently a USB device was drawing too much power. I unplugged ALL USB devices and the error remained.  One USB port on the back of the device was severely broken.  I suspect there is an issue with the PCoIP device balancing its power appropriately. 

I eventually got the error to go away by plugging the USB 3.0 adapter into the back, and the keyboard and mouse into the front of the PCoIP device.

I still suspect there is a power balancing issue.

Jenna is investigating. I am reviewing this document to assist me in troubleshooting:
https://help.teradici.com/s/article/1221

Device is using IP 10.152.132.248

It's on a vdi station, so I will ask dave and jenna

The computer in Hamersly 224 is saying there's a 
USB over current warning and they tried making 
sure nothing was over loading it, tried rebooting 
the computer and unplugging and re-plugging cords 
in and the warning won't go away.