Service Request Ticket - # 79866

Service Request Information

CONTACT Name Mars, Wendi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 19, 2022 02:49 PM
Department Human Resources Phone 88087
Location Email marsw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20181470[Edit Inv] (opens in a new window) Bldg/Room AD
Service Tag 6F4HWQ2 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. 6F4HWQ2 Location Rachel Spada
TECHS Submitted by Oneil Miguel Contact omagno20@wou.edu 88925
Primary Technician Contact jangulo15@wou.edu 88925

Tracking

Entered by Date Memo
Jose Angulo
Email

Public
Entered by Date Memo
Jose Angulo Oct 21, 2022 01:26 PM 
Status changed from (1) Pending to (5) Completed
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Jose Angulo Oct 21, 2022 01:26 PM 
She couldn't replicate the problem she was having 
before the update. I checked the cabling and will 
assume the updates fixed this.
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Jose Angulo Oct 20, 2022 12:17 PM 
Task reassigned to Jose Angulo.
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Jose Angulo Oct 20, 2022 10:54 AM 
Running windows update assistant and added optional windows 
updates for the monitor.
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Jose Angulo Oct 20, 2022 08:10 AM 
emailed for availability
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Oneil Miguel Oct 19, 2022 02:49 PM 
Monitor is 20181470[Edit Inv]
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Oneil Miguel Oct 19, 2022 02:49 PM 
****This is an email****
I am having horizontal lines scrolling through my 
video again. I just got a new monitor when this 
was happening a couple of weeks ago. It used to 
only be in Zoom meetings, but now it is showing up 
in Google Meet as well. Do I have a setting off 
somewhere? It was mentioned last time that it 
might possibly be tied to my headset as it 
fluctuated with my speaking through the 
microphone.
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