Service Request Ticket - # 79867

Service Request Information

CONTACT Name Whosendorfe, Luppela   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 20, 2022 08:22 AM
Department Registrar’s Office Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20161053[Edit Inv] (opens in a new window) Bldg/Room WEL 145
Service Tag GPGSHF2 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. GPGSHF2 Location Nadia Whosendorfe
TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact jangulo15@wou.edu 88925

Tracking

Entered by Date Memo
Jose Angulo
Email

Public
Entered by Date Memo
Jose Angulo Oct 20, 2022 12:15 PM 
Status changed from (1) Pending to (5) Completed
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Jose Angulo Oct 20, 2022 12:15 PM 
Task reassigned to Jose Angulo.
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Jose Angulo Oct 20, 2022 12:15 PM 
seems to work fine now. Also gave the cords some 
slack
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Jose Angulo Oct 20, 2022 11:32 AM 
replacing displayport cable
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Jose Angulo Oct 20, 2022 10:52 AM 
I’m checking this.
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Lourdes Salazar Oct 20, 2022 08:22 AM 
Computer : 20200321[Edit Inv]
monitor: 20161053[Edit Inv]
The users second monitor is not turning on, user 
has tried unplugging and plugging back in but 
still no luck.
available today at anytime
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