Service Request Ticket - # 79872

Service Request Information

CONTACT Name Mortensen, Joe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 20, 2022 10:47 AM
Department Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150066[Edit Inv] (opens in a new window) Bldg/Room HWC 127
Service Tag Description Apple iMac 27-inch #Z0QW
Serial No. D25Q707JFY13 Location Joe Mortensen

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software Office for MAC from VISA2015004715

Wired NIC 98:5A:EB:E4:3E:BF


Wireless NIC AC:29:3A:9E:D5:23


Bluetooth NIC AC:29:3A:9E:D5:24

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Oct 26, 2022 12:52 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Oct 26, 2022 12:52 PM 
He can print in black and white and color now
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Jacob Limas Oct 26, 2022 12:52 PM 
The keychain wasn't there so we shut it off and 
turned it on and then signed into our own profile to 
connect the printer again. This also allowed the 
keychain to appear for Joe.
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Jacob Limas Oct 20, 2022 04:13 PM 
There was a keychain issue going on with it
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Jacob Limas Oct 20, 2022 02:34 PM 
Task reassigned to Jacob Limas.
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Lourdes Salazar Oct 20, 2022 10:47 AM 
threesisters-fbcopier is giving the user 
"Hold for authentication" ERROR
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