Service Request Ticket - # 79873

Service Request Information

CONTACT Name Solario, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 20, 2022 11:06 AM
Department Phone 88551
Location Email solarioc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20211137[Edit Inv] (opens in a new window) Bldg/Room ACK 105
Service Tag Description Apple 16-inch MacBook Pro: Apple M1 Pro chip w/ 10-core CPU and 16-core GPU, 512GB SSD - Space Gray #MK183LL/A
Serial No. CR90G9PK2T Location CHRISTOPHER SOLARIO

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC BC:D0:74:3E:58:53


Bluetooth NIC BC:D0:74:46:52:0D

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Jacob Limas Oct 20, 2022 03:58 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Oct 20, 2022 03:58 PM 
Task reassigned to Oneil Miguel.
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Jacob Limas Oct 20, 2022 03:58 PM 
Oneil figured it out as I was trying to catch a 
giant hornet
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Lourdes Salazar Oct 20, 2022 11:06 AM 
location: ssa office 105
needs help updating mac, it won't allow him. he 
would like someone to help after lunch
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