Service Request Ticket - # 79874

Service Request Information

CONTACT Name Walczyk, Kevin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 20, 2022 11:35 AM
Department Creative Arts/Music Phone 88274
Location Email keveli@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20220704[Edit Inv] (opens in a new window) Bldg/Room APSC 228
Service Tag Description Xerox B230/DNI B/W Laser printer
Serial No. SQQW012912 Location Kevin Walczyk

Model B230/DNI Hostname
Notes Connected Locally Ink/Toner Refill

Wired NIC 9C:93:4E:E1:3D:21

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Oct 31, 2022 08:29 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Monica Valencia Oct 28, 2022 03:21 PM 
Delivered
Add Attachment
Monica Valencia Oct 27, 2022 11:33 AM 
****This is an outgoing email****
Hi Kevin,

I need some additional information regarding service request #79874

Description: install W#20220704[Edit Inv] for Kevin

I am currently working on getting your new printer setup. Is this a replacement printer, if so get I get the W# it is replacing? If this is a new printer is this printer going to be connected locally/directly to your computer?

Best,
Monica
Add Attachment
Public
Monica Valencia Oct 27, 2022 11:09 AM 
Printer is on the counter in 008 working on setup
 Add Attachment
Joanie Kinnaman Oct 20, 2022 11:36 AM 
please attach the WOU sticker to the printer
Add Attachment