Service Request Ticket - # 79882

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 20, 2022 02:19 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20210252[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag Description Dell 24-inch Touch Monitor #P2418HT
Serial No. CN0TNDG7WSL0016UAAYL Location MV's SCCM Station
TECHS Submitted by Michael Volkmann Contact volkmannm@wou.edu 88188
Primary Technician Contact volkmannm@wou.edu 88188

Tracking

Entered by Date Memo
Michael Volkmann
Email

Public
Entered by Date Memo
Michael Volkmann Oct 21, 2022 08:30 AM 
Task reassigned to Michael Volkmann.
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Michael Volkmann Oct 21, 2022 08:30 AM 
Status changed from (1) Pending to (5) Completed
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Michael Volkmann Oct 21, 2022 08:30 AM 
removed 20210252[Edit Inv] and replaced with spare touchscreen 
monitor 20210730[Edit Inv]
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Michael Volkmann Oct 20, 2022 02:19 PM 
The monitor and keyboard were not working when plugged into the monitor. Class was 
in session so rerouted them both directly into the front of the PC to get the 
professor going.

Most likely needs a new USB-b cable from monitor to PC.
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