Service Request Ticket - # 79883

Service Request Information

CONTACT Name Manning, Joshua   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 21, 2022 11:12 AM
Department Athletics Phone 88516
Location Email manningj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150053[Edit Inv] (opens in a new window) Bldg/Room HWC 127
Service Tag Description Apple iMac 27-inch #Z0QW
Serial No. D25Q707RFY13 Location Football Coach - Josh Manning

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software Office for MAC from VISA2015004715

Wired NIC 98:5A:EB:E4:49:75


Wireless NIC AC:29:3A:9F:A2:AB


Bluetooth NIC AC:29:3A:9F:A2:AC

TECHS Submitted by Jacob Limas Contact jlimas21@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas May 11, 2023 01:39 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas May 11, 2023 01:39 PM 
He's able to print
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Jacob Limas May 10, 2023 03:59 PM 
I emailed him again about it
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Jacob Limas Oct 21, 2022 12:56 PM 
Task reassigned to Jacob Limas.
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Jacob Limas Oct 21, 2022 11:13 AM 
He can also pop it off and on the domain, and try 
turning off the wifi to let it connect to the 
ethernet.
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Jacob Limas Oct 21, 2022 11:12 AM 
Have him save everything to his H drive and then 
delete his user profile.
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