Service Request Ticket - # 79885

Service Request Information

CONTACT Name , Beatriz Trujillo-Martinez   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 21, 2022 01:00 PM
Department Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200310[Edit Inv] (opens in a new window) Bldg/Room RWEC 159
Service Tag 785DZ33 Description Dell Latitude 5400m 4 Core, 8MB Cache, 1.9GHz,
Serial No. 785DZ33 Location Teresa Tolento - RWEC 159

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Unknown Software

Wired NIC 74:78:27:0C:C3:B7


Wireless NIC 08:5B:D6:6F:B8:7D


Bluetooth NIC 08:5B:D6:6F:B8:81

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Oct 21, 2022 02:23 PM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel Oct 21, 2022 02:23 PM 
Task reassigned to Oneil Miguel.
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Oneil Miguel Oct 21, 2022 02:23 PM 
Unbinded v to numlock with TradeKeys.
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Lourdes Salazar Oct 21, 2022 01:00 PM 
****This is an email****
Laptop: 20200310[Edit Inv]
Dock station: 20210360[Edit Inv]
Today between 2-3:30 or Monday from 10-noon. I 
also have availability for the rest of the week if 
these don't work.
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Lourdes Salazar Oct 21, 2022 01:00 PM 
****This is an email****
Yes, I have tried running a keyboard troubleshoot 
and it says there are no issues.
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Lourdes Salazar Oct 21, 2022 01:00 PM 
I've tried enabling the number lock but it won't 
turn on and instead types the letter V.
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