Service Request Ticket - # 79894

Service Request Information

CONTACT Name McDermeit, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 25, 2022 12:05 PM
Department The Research Institute Phone
Location Email mcdermeitm@mail.wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160397[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag 4MRGPC2 Description Dell Latitude E7250 (i5-5300U, 8GB RAM 256HD)
Serial No. 4mrgpc2 Location Cheri Kimball

CPU Intel Core i7-5600U(Dual Core 2.6GHz, 4M, 15W)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license XXXX2016005511

Wired NIC 28:F1:0E:00:84:7E


Wireless NIC B8:08:CF:25:AF:AC


Bluetooth NIC B8:08:CF:25:AF:B0

TECHS Submitted by Lauryn Aronson Contact laronson20@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Nov 07, 2022 02:25 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Nov 07, 2022 02:25 PM 
She got the latop
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Laurie McCoy Nov 04, 2022 11:01 AM 
****This is an email****
Hello!

 

Much appreciate!  I will be in next week to pick 
up.  Thank you
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Jacob Limas Nov 04, 2022 10:38 AM 
Finished it, and put it in the front. I updated word
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Jacob Limas Nov 04, 2022 08:28 AM 
Updated windows, dell, and adobe. It's just taking a 
while
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Jacob Limas Nov 04, 2022 08:14 AM 
Task reassigned to Jacob Limas.
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Jacob Limas Nov 03, 2022 01:57 PM 
It's missing the charger and I don't think the 
touchpad works
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Laurie McCoy Nov 03, 2022 01:22 PM 
She brought the computer in, I put it in the in box.
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Jacob Limas Oct 31, 2022 09:39 AM 
She didn't come in to bring them
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Lauryn Aronson Oct 25, 2022 12:05 PM 
****email****

Hi Lourdes,

I think I will be back on campus either Thursday 
or Friday so I can bring it by then.  Please put 
the service request under my name.  The number is 
20160397[Edit Inv]

 

Thank you!

~ Megan McDermeit
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Lauryn Aronson Oct 25, 2022 12:05 PM 
****email****

Hello,

One of my employees at Traffic Safety, Cheri 
Kimball, has given me her laptop because it needs 
updating.  She said specifically it looks like 
Microsoft Office Suites needs updating.  Cheri is 
a part-time, hourly employee so she does not work 
on campus.  I have her WOU laptop and password so 
I am hoping to schedule a time to drop it off for 
updates.  Please let me know a good time to do 
this and approximately how long it will take to 
complete.

 

Thank you very much!

 

Megan McDermeit
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