Service Request Ticket - # 79900

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 26, 2022 01:34 PM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160958[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1595LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 1595LH2 Location PDR

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:46:0A:C5

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Oct 31, 2022 02:24 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Oct 31, 2022 02:24 PM 
We did it and got everything connected
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Jacob Limas Oct 28, 2022 08:43 AM 
Task reassigned to Jacob Limas.
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Jacob Limas Oct 28, 2022 08:43 AM 
She said she would like it taken care of in the 
morning, so Justin and I will probably do this.
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Oneil Miguel Oct 27, 2022 03:44 PM 
Computer and monitors and printer to another desk. Will return Monday to set everything back up.
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Laurie McCoy Oct 27, 2022 10:18 AM 
****This is an email****
I just realized that I also have a printer that will 
need to be moved temporarily - 20181436[Edit Inv]
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Monica Valencia Oct 26, 2022 04:32 PM 
Task reassigned to Oneil Miguel.
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Laurie McCoy Oct 26, 2022 01:43 PM 
****This is an email****
3:30, Would I think be best if possible.

Sharyne Ryals
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Laurie McCoy Oct 26, 2022 01:34 PM 
****This is an email****
Hello,

We have a project pending with facilities for my 
work station to be updated in BELL 231A.  This 
involves removing and reinstalling a counter/desk.  
I found yesterday that the work can be done this 
Friday 10/28, and that I should have UCS unhook 
and move my computer equipment.  Is it possible 
for schedule this for late in the day on Thursday, 
10/27?  I am sorry for the short notice.

Equipment to be moved - it just needs to go on the 
counter by the windows in the same room.
Monitors: 20111007[Edit Inv], 20160416[Edit Inv]
Tower 20160958[Edit Inv]

Thank you,
Sharyne Ryals
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