Service Request Ticket - # 79920

Service Request Information

CONTACT Name Solario, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2022 04:37 PM
Department Phone 88551
Location Email solarioc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160358[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag CGTZQD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. CGTZQD2 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511

Wired NIC 18:66:DA:16:6E:4B

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Nov 02, 2022 10:28 AM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Nov 02, 2022 10:28 AM 
I gave her admin rights, connected to the printers, 
and stuff. She is getting a computer soon, so I will 
be doing that later today.
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Jacob Limas Nov 02, 2022 10:27 AM 
Task reassigned to Jacob Limas.
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Sam Sevugan Nov 01, 2022 04:37 PM 
Chris phoned in to see if a tech could check out 
the computer located in SAC 112. It hasn't been 
used in a year or two but he is hoping that it 
will be okay enough for the new employee to use 
temporarily whilst the order for new laptop is 
arriving. 

If the desktop is not viable he would like a 
loaner to be set up for the new person. 

The new person is starting tomorrow, so he hopes a 
tech can check it out soon.
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