Service Request Ticket - # 79922

Service Request Information

CONTACT Name Goldsworthy-Bishop, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 02, 2022 08:14 AM
Department Social Science Phone 88464
Location Email goldswop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210399[Edit Inv] (opens in a new window) Bldg/Room BELL 218
Service Tag Description Apple MacBook Pro, 13-inch M1 Chip with 8-core CPU, Space Gray #Z11B
Serial No. SFVFGNEH9Q05N Location Patricia Goldsworhty-Bishop

CPU Intel Core i9 8core(2.3GHz, 16MB L3 cache)


OS Unknown Software

Wireless NIC 3C:06:30:52:AD:6E


Bluetooth NIC 3C:06:30:4D:F1:FB

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Nov 09, 2022 04:40 PM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel Nov 09, 2022 04:40 PM 
 Printer issue has been fixed.
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Laurie McCoy Nov 04, 2022 08:02 AM 
****This is an email****
Great! Between 2 and 4 on Nov 9 works.

Best,
Patricia
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Oneil Miguel Nov 02, 2022 02:15 PM 
Task reassigned to Oneil Miguel.
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Laurie McCoy Nov 02, 2022 08:14 AM 
****This is an email****
Hello,

could I please set up someone to come set up my 
printer on Wednesday (Nov 9)? I've been trying for 
several weeks to get support, as I can't print 
anything for my classes.

Thanks,
Patricia
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