Service Request Ticket - # 79926

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 02, 2022 11:25 AM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20211232[Edit Inv] (opens in a new window) Bldg/Room SSC 113
Service Tag 7ZY5FL3 Description Dell Latitude 5520: 11th Gen Intel Core i5-11 8 MB cache 4 cores, 8 threads, 2.60 to 4.40 GHz Turbo
Serial No. 7ZY5FL3 Location Sharon Price

CPU 11th Gen Intel® Core- i5-1145G7, vPro 8


OS Unknown Software

Wired NIC 00:BE:43:2C:C0:56


Wireless NIC 60:A5:E2:8A:58:4A

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact volkmannm@wou.edu 88188

Tracking

Entered by Date Memo
Michael Volkmann
Email

Public
Entered by Date Memo
Michael Volkmann Nov 02, 2022 04:25 PM 
Status changed from (1) Pending to (5) Completed
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Michael Volkmann Nov 02, 2022 04:25 PM 
delivered her laptop.
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Michael Volkmann Nov 02, 2022 01:00 PM 
Task reassigned to Michael Volkmann.
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Michael Volkmann Nov 02, 2022 01:00 PM 
Has no extra software needs currently. Delivering 
her laptop to her in the Advising Center #112 @ 4pm 
today.
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Michael Volkmann Nov 02, 2022 11:54 AM 
****This is an outgoing email****
Hi Sharon,

I have your new laptop updated and ready to go. I 
just wanted to confirm with you that you don't need 
any special software installed on it, and you only 
need this laptop with no peripherals?

Thanks,
Michael Volkmann
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Public
Joanie Kinnaman Nov 02, 2022 11:26 AM 
inv#2022-0338

laptop only  20211232[Edit Inv]
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