Status changed from (1) Pending to (5) Completed

Task reassigned to Jose Angulo.

****This is an outgoing email****
Hi Beth,

I need some additional information regarding 
service request #79931

Description: set up 20211241 replacing GFA 
20160132

Your dell laptop, dock, and monitor is/are almost 
ready to be delivered. We have Adobe, Microsoft 
Office, and Zoom installed.

Some additional questions for your setup:
Do you need any additional software?
Can I have the usernames of users you’d like as 
admin?
Can I have your building and room number?
Lastly, what is your availability for the next few 
business days to set it up with you?

Also, if this is replacing an existing computer 
make sure to add all the files that you want to 
keep on the H: drive because they won't transfer 
over otherwise.

Once that is complete, we can set up your new 
equipment.

Thank you and have a wonderful day,
Jose Angulo
UCS Technician

laptop 20211241
dock 20211257
monitor 20211197