Service Request Ticket - # 79934

Service Request Information

CONTACT Name Vargas, Dominique   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 04, 2022 09:33 AM
Department DEI Diversity Equity Inclusion Phone 89518
Location Email vargasd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20211245[Edit Inv] (opens in a new window) Bldg/Room WEL 140H
Service Tag 12VDGL3 Description Dell Latitude 5520: 11th Gen Intel Core i5-11 8 MB cache 4 cores, 8 threads, 2.60 to 4.40 GHz Turbo
Serial No. 12VDGL3 Location Jennifer Birt

CPU 11th Gen Intel® Core- i5-1145G7, vPro 8


OS Unknown Software

Wired NIC 00:BE:43:36:4F:AD


Wireless NIC 20:C1:9B:F6:11:D4

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact volkmannm@wou.edu 88188

Tracking

Entered by Date Memo
Michael Volkmann
Email

Public
Entered by Date Memo
Joanie Kinnaman Nov 08, 2022 04:58 PM 
inv#2022-0357
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Michael Volkmann Nov 07, 2022 11:00 AM 
Status changed from (1) Pending to (5) Completed
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Michael Volkmann Nov 07, 2022 10:59 AM 
Task reassigned to Michael Volkmann.
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Michael Volkmann Nov 07, 2022 10:59 AM 
setup done. Does not have admin rights yet as her 
account has not been created yet.
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Michael Volkmann Nov 07, 2022 10:59 AM 
Monitors are 20210544[Edit Inv] & 20201022[Edit Inv]
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Michael Volkmann Nov 04, 2022 02:52 PM 
HR has not made her account yet. Cannot add her as 
admin.

Otherwise, computer is updated and ready to be set 
up next week before she begins on the 8th.
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Joanie Kinnaman Nov 04, 2022 09:33 AM 
Laptop 20211245[Edit Inv]
dock 20210626[Edit Inv]
Monitors 20210544[Edit Inv] & 20210544[Edit Inv]
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