Service Request Ticket - # 79943

Service Request Information

CONTACT Name Bullis, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 08, 2022 07:49 AM
Department Library & Media Services Phone 88884
Location Email bullisl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20190321[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 10.5iniPad Air Wi-Fi 64GB SpcGry MUVL2LL/A
Serial No. F6QJK03XLMPD Location TBA Lease for Apple 1-1 project

CPU A12X Bionic chip with 64-bit architecture


OS iOS 12 Software

Wireless NIC 0C:3B:50:32:8C:7B

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

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Entered by Date Memo
Moshe Martinez Nov 14, 2022 02:00 PM 
Status changed from (1) Pending to (5) Completed
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Moshe Martinez Nov 14, 2022 01:52 PM 
Dropped off at the library to Lori Pagel
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John Rushing Nov 14, 2022 10:49 AM 
Imaging new iPad
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John Rushing Nov 14, 2022 09:58 AM 
Old SN was: DMPYX3CCLMPD
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John Rushing Nov 14, 2022 09:57 AM 
iPad was replaced with SN: F6QJK03XLMPD
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John Rushing Nov 08, 2022 08:09 AM 
Bag, charger, and pencil is in the inbox in ITC 008.
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John Rushing Nov 08, 2022 07:53 AM 
Unassigned from MDM server in Apple School Manager.
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John Rushing Nov 08, 2022 07:50 AM 
Shipping box arrived from apple to send it in.
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John Rushing Nov 08, 2022 07:50 AM 
IPAD AIR 3,WIFI
Problem Description: Physical Damage - Display: Multiple Cracks 
Serial Number: DMPYX3CCLMPD
Repair ID: D558459191
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John Rushing Nov 08, 2022 07:49 AM 
iPad cam in with a cracked screen.  We got a repair estimate and a PO was created for the repair.
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