Service Request Ticket - # 79944

Service Request Information

CONTACT Name Ryden, Kacie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 08, 2022 08:24 AM
Department Registrar’s Office Phone 88506
Location Email rydenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181066[Edit Inv] (opens in a new window) Bldg/Room MA 209
Service Tag 885WDW2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 885WDW2 Location Veronica Megallon

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E7:D1:D2

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact jangulo15@wou.edu 88925

Tracking

Entered by Date Memo
Jose Angulo
Email

Public
Entered by Date Memo
Jose Angulo Nov 08, 2022 09:00 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Jose Angulo Nov 08, 2022 09:00 AM 
Task reassigned to Jose Angulo.
 Add Attachment
Jose Angulo Nov 08, 2022 09:00 AM 
changed bios settings back to ahci
 Add Attachment
Lourdes Salazar Nov 08, 2022 08:24 AM 
Error message "automatic repair your pc did not 
restart correctly" user restarted the computer 
three times. 
Located in maaske hall 207, user is available 
until 12
Add Attachment