Service Request Ticket - # 79965

Service Request Information

CONTACT Name Gimenez-Eguibar, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 10, 2022 10:45 AM
Department Humanities Division Phone 89541
Location Email gimenezp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210398[Edit Inv] (opens in a new window) Bldg/Room BELL 305
Service Tag Description Apple MacBook Pro, 13-inch M1 Chip with 8-core CPU, Space Gray #Z11B
Serial No. SFVFGP076Q05N Location Patricia Gimenez-Eguibar

CPU Intel Core i9 8core(2.3GHz, 16MB L3 cache)


OS Unknown Software

Wireless NIC 3C:06:30:51:37:72


Bluetooth NIC 3C:06:30:5A:F7:72

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact jangulo15@wou.edu 88925

Tracking

Entered by Date Memo
Jose Angulo
Email

Public
Entered by Date Memo
Jose Angulo Nov 10, 2022 12:01 PM 
Status changed from (1) Pending to (5) Completed
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Jose Angulo Nov 10, 2022 12:01 PM 
Task reassigned to Jose Angulo.
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Jose Angulo Nov 10, 2022 12:01 PM 
unbinded and binded to ad then
fixed this with user code preset
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Sam Sevugan Nov 10, 2022 10:46 AM 
Printer: Ricoh Copier Three Sister HU Copier
HSS 305
Computer: 20210398[Edit Inv] 

Available all day today
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Sam Sevugan Nov 10, 2022 10:45 AM 
****This is an email****
It is not sending any messages at all. Just not 
printing. Please just fill out the service request 
ticket.
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Sam Sevugan Nov 10, 2022 10:45 AM 
****This is an email****
Hi!
I was wondering if someone could help me fix the 
printing options in my computer. I have tried 
everything and it's not working. I am going to be 
at me office all day today. Please let me know.
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