Service Request Ticket - # 79973

Service Request Information

CONTACT Name Solario, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 11, 2022 01:53 PM
Department Phone 88551
Location Email solarioc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20220778[Edit Inv] (opens in a new window) Bldg/Room RWEC 232
Service Tag Description Apple 14-inch MacBook Pro: Apple M1 Pro chip with 8core CPU and 14-core GPU, 512GB SSD - Space Gray #MKGP3KLL/A
Serial No. SYW7N39M694 Location Sheree Solario

CPU Unknown


OS Unknown Software

Wired NIC C8:89:F3:EE:C2:F5


Wireless NIC C8:89:F3:ED:E8:C5


TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact aramsay21@wou.edu 88925

Tracking

Entered by Date Memo
Adriana Ramsay
Email

Public

Entered by Date Memo
Adriana Ramsay Nov 15, 2022 03:46 PM
Status changed from (1) Pending to (5) Completed
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Adriana Ramsay Nov 15, 2022 03:39 PM
****This is Christopher email****
Hi Adriana,

I can come over and pick up the laptop today.

Chris
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Joanie Kinnaman Nov 11, 2022 04:38 PM
Task reassigned to Adriana Ramsay.
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Adriana Ramsay Nov 11, 2022 04:06 PM
****This is an email****
Subject:  New Macbook 20220778[Edit Inv] Setup

Hello Christopher, 

We have your new Macbook 20220778[Edit Inv] ready to be delivered and 
set up.  To prepare, if this delivery is replacing an existing 
station, please ensure that you move all of your files from 
that machine onto your H: drive or otherwise back them up.  
Anything left on an old machine will not be accessible from 
your new one.  If you have any questions or need help backing 
up your data, please email me back or call our office at 8-
8925.

Once that is complete, we can set up your new equipment.  
Please let us know your availability for the next few business 
days so that we can schedule a time to set it up with you.

Thank you and have a wonderful day,
Adriana Ramsay
UCS Support Technician 

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Joanie Kinnaman Nov 11, 2022 01:54 PM
inv#2022-0365
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