Service Request Ticket - # 79974

Service Request Information

CONTACT Name Tighe, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 11, 2022 04:11 PM
Department Criminal Justice Phone 14003
Location Email tighes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121236[Edit Inv] (opens in a new window) Bldg/Room MA 206
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KV2VSDNML Location Scott Tighe, TT Assoc Professor

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:CF:C5:A7


Wireless NIC EC:35:86:4E:E1:A2


Bluetooth NIC EC:35:86:4E:E1:A3

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Nov 16, 2022 12:51 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Nov 16, 2022 12:50 PM 
I fixed it
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Jacob Limas Nov 16, 2022 12:50 PM 
It was a printer issue
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Lourdes Salazar Nov 15, 2022 10:20 AM 
Task reassigned to Jacob Limas.
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Lourdes Salazar Nov 15, 2022 10:13 AM 
He is available tomorrow 11/16 at 11:45. If you 
cannot make it then please give him a call or email 
and let him know.
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Laurie McCoy Nov 11, 2022 04:11 PM 
This user was unable to access his iCloud account 
from his laptop, even after restarting it and 
changing his password. Wants someone to come take 
a look and see if they can give advice on how to 
fix the issue. He is available on campus on Monday 
from 12-1.
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