Service Request Ticket - # 79985

Service Request Information

CONTACT Name Rushing, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2022 09:28 AM
Department University Computing Solutions Phone 89242
Location Email rushingj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180732[Edit Inv] (opens in a new window) Bldg/Room WUC 111
Service Tag FRH10W2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. FRH10W2 Location Zoomtext Station - swapped w/ W#20180201

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938; Zoomtext transferred from W#20120145; UPGRADED to ZOOMTEXT 2019 UCS2018009028 (WIN 10) MAY2019 SR71434; Sonocent

Wired NIC 6C:2B:59:D0:EE:C8

TECHS Submitted by Jacob Limas Contact jlimas21@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
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Entered by Date Memo
Jacob Limas Nov 30, 2022 12:34 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Nov 30, 2022 12:34 PM 
We brought it back and it's good to go
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Jacob Limas Nov 16, 2022 09:28 AM 
The desktop in WUC 111 has a weird issue going on. 
Depending on the issue it may need to be reimaged 
and then have ZoomText reinstalled.
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