Service Request Ticket - # 79992

Service Request Information

CONTACT Name Flesch, Breeann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2022 10:22 AM
Department Computer Science Division Phone 89489
Location Email fleschb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20220036[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag Description Apple 14-inch MacBook Pro: Apple M1 Pro chip with 8-core CPU and 14-core GPU, 512GB SSD-Space Gray #MKGP3LL/A
Serial No. SHX44T7QFNP Location GFA Pool

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC C8:89:F3:B6:09:1F


Bluetooth NIC C8:89:F3:BD:38:D3

TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact volkmannm@wou.edu 88188

Tracking

Entered by Date Memo
Michael Volkmann
Email

Public
Entered by Date Memo
Michael Volkmann Dec 02, 2022 02:08 PM 
said she would deal with printers herself.
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Michael Volkmann Dec 02, 2022 02:07 PM 
Status changed from (1) Pending to (5) Completed
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Michael Volkmann Dec 02, 2022 02:07 PM 
Status changed from (1) Pending to (5) Completed
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Michael Volkmann Dec 02, 2022 02:07 PM 
set up. made her admin. she gave me caldigit dock 
20171014[Edit Inv] to recycle/loan out.
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Michael Volkmann Nov 30, 2022 02:44 PM 
scheduled delivery and setup for 1pm on Friday (12/2).

She asked to keep her old laptop for the rest of winter term and Nathan OK'd it.
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Michael Volkmann Nov 28, 2022 08:49 AM 
****This is an outgoing email****
Hi Breeann,

We have your new Mac laptop, monitor & dock ready to 
go. When would be a good time for us to set this up 
for you?

Thanks,
Michael Volkmann
UCS Tech
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Public
Michael Volkmann Nov 28, 2022 08:47 AM 
Status changed from (5) Completed to (1) Pending
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Joanie Kinnaman Nov 22, 2022 04:54 PM 
Status changed from (1) Pending to (5) Completed
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Joanie Kinnaman Nov 22, 2022 04:54 PM 
inv#2022-0401
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Michael Volkmann Nov 22, 2022 01:05 PM 
laptop ready to go
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Joanie Kinnaman Nov 21, 2022 10:38 AM 
2022003
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Joanie Kinnaman Nov 21, 2022 10:22 AM 
laptop 20220036[Edit Inv]
dock 20210914[Edit Inv]
monitor 20211168[Edit Inv]
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