Service Request Ticket - # 80001

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 23, 2022 12:18 PM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040973[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 5H42P71 Description Inspiron 6000, Pentium M, 1.60GHz,2MB,Cache,533MHz
Serial No. 5H42P71 Location PDR 2023 Giveaway

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0053186

Wired NIC 00:12:3F:D1:4E:F2


Wireless NIC 00:12:F0:87:61:0A

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Jan 05, 2023 07:56 AM 
It's PDR, I just left it because there was an 
emulator and solitaire, so Justin and I used it for 
practice during downtime.
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Jose Angulo Dec 27, 2022 09:55 AM 
I am putting this in 2 weeks
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Jacob Limas Dec 07, 2022 12:01 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Dec 07, 2022 12:01 PM 
I gave her the replacement
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Jacob Limas Dec 02, 2022 01:20 PM 
Task reassigned to Jacob Limas.
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Jacob Limas Dec 02, 2022 01:20 PM 
I told her would replace it, but haven't gone around 
to it
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Jacob Limas Nov 28, 2022 12:48 PM 
She dropped it off, but it's too old to be on the 
network, not sure about next steps.
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Jacob Limas Nov 28, 2022 12:38 PM 
I lied
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Jacob Limas Nov 28, 2022 12:36 PM 
She never dropped it off
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Laurie McCoy Nov 23, 2022 12:18 PM 
SEP wants this laptop wiped and reimaged so they can 
use it again. They are bringing it in and dropping 
it off.
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