Service Request Ticket - # 80011

Service Request Information

CONTACT Name Kaye Hays, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 28, 2022 03:35 PM
Department Registrar’s Office Phone 88184
Location Email hayss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20161001[Edit Inv] (opens in a new window) Bldg/Room WEL 221
Service Tag 1594LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 1594LH2 Location Student worker #4 (replace with 20240542)

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:46:0B:C8

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope Nov 28, 2022 03:43 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Justin Cope Nov 28, 2022 03:43 PM 
Task reassigned to Justin Cope.
 Add Attachment
Justin Cope Nov 28, 2022 03:43 PM 
needed a admin password for some reason. its 
installed now
 Add Attachment
Lourdes Salazar Nov 28, 2022 03:35 PM 
****This is an email****
Hello, 

We want to request adobe illustrator to be 
installed on our VA desktop as soon as possible. 
When we open Adobe Cloud it asks for an admin 
password for illustrator.  
Desktop - 20161001[Edit Inv]
Let me know if you have any questions or need 
further information, 

Susan Hays
Registrar Services Manager | Office of the 
Registrar
Western Oregon University
345 Monmouth Ave N. | Monmouth, OR 97361
503-838-8184 | Fax: 503-838-9696
hayss@wou.edu | 104 Lieuallen Administration 
Building
wou.edu/registrar
 Add Attachment