Service Request Ticket

Service Request Information

CONTACT	Name	Mansayon, Christopher	Date	Nov 29, 2022 12:16 PM
	Department	Library & Media Services	Phone	88441
	Location		Email	mansayonc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20190194 (opens in a new window)	Bldg/Room	HL 107
	Service Tag	3RTZNY2	Description	Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
	Serial No.	3RTZNY2	Location	Smart Classroom Instructor's Station
	CPU	intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2019009325;
	Wired NIC	E4:54:E8:53:A6:A6

TECHS	Submitted by	Lourdes Salazar	Contact	lsalazar19@wou.edu	88925
	Primary Technician		Contact	volkmannm@wou.edu	88188

Entered by	Date	Memo
Michael Volkmann			Email Public
Entered by	Date	Memo
Michael Volkmann	Nov 29, 2022 02:51 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Michael Volkmann	Nov 29, 2022 02:51 PM	Tested video & audio. wireless mic. zoom. speaker system. airmedia. everything seems good.	Add Attachment
Michael Volkmann	Nov 29, 2022 12:20 PM	Task reassigned to Michael Volkmann.	Add Attachment
Lourdes Salazar	Nov 29, 2022 12:19 PM	correction - nothing* not noting Contact chris when done!	Add Attachment
Lourdes Salazar	Nov 29, 2022 12:16 PM	**This is an email** Check out teaching station computer, noting specifically goin on with it and they have a couple events tomorrow and they want to make sure its good to go. One is being lead by dean. first event at 5 tomorrow. room 107 computer number 20190194.	Add Attachment