Service Request Ticket - # 80023

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2022 04:29 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20190605[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 10.2-inch iPad Wi-Fi 32GB SpcGry #MW7L2LL/A
Serial No. F9FZK065MF3M Location APPLE Strong Start Set round #2

CPU A10X Fusion chip 64bit, Embedded M10 coprocessor


OS iOS 13 Software

Wireless NIC 28:77:F1:66:B6:D6

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
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Entered by Date Memo
John Rushing Feb 02, 2023 03:13 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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John Rushing Feb 02, 2023 03:13 PM 
Returned to HL
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John Rushing Dec 01, 2022 08:35 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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John Rushing Dec 01, 2022 08:35 AM 
New SN HK6HN5WHGWTJ
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John Rushing Nov 30, 2022 04:32 PM 
Returned old broken pencil 605864884028 FedEx
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John Rushing Nov 30, 2022 04:31 PM 
We received the new apple pencil replacement.
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John Rushing Nov 30, 2022 04:31 PM 
Apple case 101846011769
Repair ID: D558482781
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John Rushing Nov 30, 2022 04:30 PM 
Old SN FQ9X3HYLGWTJ
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John Rushing Nov 30, 2022 04:29 PM 
Apple pencil will not charge or connect to iPad.
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