Service Request Ticket

Service Request Information

CONTACT	Name	Pagel, Lori	Date	Dec 01, 2022 08:22 AM
	Department	Library & Media Services	Phone	88881
	Location		Email	pagell@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20190602 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag		Description	Apple 10.2-inch iPad Wi-Fi 32GB SpcGry #MW7L2LL/A
	Serial No.	F9FZK20AMF3M	Location	APPLE Strong Start Set round #2
	CPU	A10X Fusion chip 64bit, Embedded M10 coprocessor
	OS	iOS 13	Software
	Wireless NIC	28:77:F1:61:DE:97

TECHS	Submitted by	John Rushing	Contact	rushingj@wou.edu	89242
	Primary Technician		Contact	rushingj@wou.edu	89242

Entered by	Date	Memo
John Rushing			Email Public
Entered by	Date	Memo
John Rushing	Feb 02, 2023 03:13 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
John Rushing	Feb 02, 2023 03:13 PM	Returned to HL	Add Attachment
John Rushing	Dec 01, 2022 08:32 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
John Rushing	Dec 01, 2022 08:32 AM	new SN HK6HN8AJGWTJ	Add Attachment
John Rushing	Dec 01, 2022 08:23 AM	Returned old broken pencil 605864882426 FedEx	Add Attachment
John Rushing	Dec 01, 2022 08:22 AM	We received the new apple pencil replacement.	Add Attachment
John Rushing	Dec 01, 2022 08:22 AM	Apple case 101846011769 Repair ID: D558482609	Add Attachment
John Rushing	Dec 01, 2022 08:22 AM	Old SN FQ9X3RG4GWTJ	Add Attachment
John Rushing	Dec 01, 2022 08:22 AM	Apple pencil will not charge or connect to iPad.	Add Attachment