Service Request Ticket - # 80029

Service Request Information

CONTACT Name Foster, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 01, 2022 10:58 AM
Department Social Science Phone 88805
Location Email fosterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130667[Edit Inv] (opens in a new window) Bldg/Room TODD 307
Service Tag BTB7L02 Description Dell OptiPlex 9020 Mini Tower, 3.4GHz Turbo, 8MB
Serial No. BTB7L02 Location TODD 307 Researcch Lab, (Foster)

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0093734, Adobe Photoshop Elements/Premiere Elements 12 from P0093974

Wired NIC F8:B1:56:AB:CE:0B

TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact volkmannm@wou.edu 88188

Tracking

Entered by Date Memo
Michael Volkmann
Email

Public
Entered by Date Memo
Michael Volkmann Dec 05, 2022 04:24 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Michael Volkmann Dec 05, 2022 04:24 PM 
updated the computer. seems good for now.
 Add Attachment
Michael Volkmann Dec 05, 2022 04:22 PM 
Task reassigned to Michael Volkmann.
 Add Attachment
Michael Volkmann Dec 01, 2022 03:57 PM 
not much to do with this one besides run updates. 
seems like it hasnt been turned on in two years. 
very slow (cant be NVMe'd).

We may have hand-me-down replacements for him 
after Winter break (but can't promise anything 
yet).
 Add Attachment
Nathan Sauer Dec 01, 2022 10:58 AM 
David said this computer has been off for a long time, 
and wants to make sure it is updated.
 Add Attachment