Service Request Ticket - # 80032

Service Request Information

CONTACT Name Harris, Morgan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 01, 2022 02:37 PM
Department Advancement & Foundation Phone 88814
Location Email harrism@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200171[Edit Inv] (opens in a new window) Bldg/Room SAC 106
Service Tag 9W50673 Description Dell Latitude 5400
Serial No. 9W50673 Location Dana Nunez-Silva

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Windows 10 Enterprise 64bit Software

Wired NIC CC:48:3A:5B:9E:8F


Wireless NIC AC:12:03:36:86:E3

TECHS Submitted by Laurie McCoy Contact lmccoy21@wou.edu 88925
Primary Technician Contact emartinez17@wou.edu 88925

Tracking

Entered by Date Memo
Moshe Martinez
Email

Public
Entered by Date Memo
Jacob Limas Dec 07, 2022 12:33 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Dec 07, 2022 12:33 PM 
Task reassigned to Moshe Martinez.
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Jacob Limas Dec 07, 2022 12:33 PM 
Moshe helped her out
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Laurie McCoy Dec 01, 2022 02:37 PM 
She's dropping the laptop off tomorrow (12/2)
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Laurie McCoy Dec 01, 2022 02:37 PM 
****This is an email****
Hello, 

Both Excel and Word keep shutting down when I am 
trying to work in both softwares at the same time. 
Is there something I can do to clear this up? 

Thank you,
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