Service Request Ticket - # 80043

Service Request Ticket - # 80043

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Service Request Information

CONTACT	Name	Garrison, Jodie	Date	Dec 07, 2022 09:40 AM
	Department	Creative Arts/Art	Phone	88027
	Location		Email	garrisonj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20220923 (opens in a new window)	Bldg/Room	CH 310
	Service Tag		Description	Apple 10.9-inch iPad Air Wi-Fi 256GB - Space Gray #MM9L3LL/A
	Serial No.	NPW637H6D1	Location	Jodie Garrison
	CPU	Unknown
	OS	Unknown	Software

TECHS	Submitted by	Joanie Kinnaman	Contact	kinnamaj@wou.edu	88154
	Primary Technician		Contact	aramsay21@wou.edu	88925

Tracking

Entered by	Date	Memo
Adriana Ramsay			Email Public
Entered by	Date	Memo
Adriana Ramsay	Dec 21, 2022 01:09 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adriana Ramsay	Dec 20, 2022 04:57 PM	**This is a Jodie email** I'm sorry, I don't exactly understand your message. Are you saying that you will not be in the office until 1pm? But if I come to the office in the morning then someone else will give me the ipad and pencil? I will try to come in the morning because I have a physical therapy appointment in the afternoon. Sorry for the complication. Thank you, Jodie	Add Attachment
Adriana Ramsay	Dec 20, 2022 04:46 PM	**This is a Jodie email** I'm not exactly sure- late morning? What works best for you? And do I just go to the main Computing Solutions office in ITC? Thank you!	Add Attachment
Adriana Ramsay	Dec 20, 2022 04:25 PM	**This is a Jodie email** Hi Adriana, Will someone be in the office tomorrow morning for me to pick up the ipad and pencil? Thank you! Jodie	Add Attachment
Adriana Ramsay	Dec 13, 2022 03:20 PM	**This is a Jodie email** Ok thank you!	Add Attachment
Adriana Ramsay	Dec 13, 2022 03:20 PM	**This is a Adriana email** I'm off campus from Dec 23rd through Dec 26th and I'm still back on campus Dec 27th.	Add Attachment
Adriana Ramsay	Dec 13, 2022 02:49 PM	**This is a Jodie email** Ok, thank you for letting me know! I'm not quite sure what day I will come to campus, are you closed on certain days? Thank you, Jodie	Add Attachment
Joanie Kinnaman	Dec 09, 2022 08:43 AM	Pencil arrived today	Add Attachment
Adriana Ramsay	Dec 08, 2022 01:53 PM	**This is a Jodie email** Ok, thank you! Just let me know when the pencil is in and I can come to get both! Thanks, Jodie	Add Attachment
Adriana Ramsay	Dec 08, 2022 01:52 PM	**This is an Adriana email** Yes, that is correct.	Add Attachment
Adriana Ramsay	Dec 08, 2022 01:52 PM	**This is a Jodie email** Are you saying that only the iPad is in, but not the apple pencil? I can wait until both items are in before I pick them up, so I'm ok waiting until that is the case. Thank you, Jodie	Add Attachment
Adriana Ramsay	Dec 07, 2022 01:17 PM	**This is an email** Hello Jodie, Good Evening If you want to pick it up at our UCS office for your iPad Air but are still waiting to get an apple pencil then when I'm ready to deliver or I want to come and give it to your iPad air. I will tell you. When you have available days and times. Please let me know. Thanks. Have a good day and rest of the day. Thank you Adriana Ramsay UCS Support Technician	Add Attachment
Joanie Kinnaman	Dec 07, 2022 01:06 PM	Task reassigned to Adriana Ramsay.	Add Attachment
Joanie Kinnaman	Dec 07, 2022 09:40 AM	on shelf in hallway, and still awaiting the Apple Pencil	Add Attachment