Service Request Ticket - # 80045

Service Request Information

CONTACT Name Horsey, Rip   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 07, 2022 02:09 PM
Department Campus Recreation/HWC Phone 89535
Location Email horseyr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150691[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag BN62JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. BN62JB2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201X from XXXX2015004715; VSI RecTrac client, M2es finger scanner, IDTech keyboard config for Rectrac, Lifecam USB

Wired NIC 18:66:DA:14:3B:B5

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact jlimas21@wou.edu 88925

Tracking

Entered by Date Memo
Jacob Limas
Email

Public
Entered by Date Memo
Jacob Limas Jan 05, 2023 12:37 PM 
Status changed from (1) Pending to (5) Completed
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Jacob Limas Jan 05, 2023 12:37 PM 
John and I looked at it and the organization issue 
was gone after we restarted the computer
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Jacob Limas Dec 20, 2022 08:40 AM 
Task reassigned to Jacob Limas.
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Sam Sevugan Dec 07, 2022 02:09 PM 
****This is an email****
This is our East desk computer here in Campus 
Recreation. Each of our computers are set to a 
local domain of CR, which is supposed to eliminate 
the computer going into sleep mode. This one PC is 
on the CR domain but we cannot change it to not 
sleep it states it can only be changed by you all. 
All the other computers on the CR domain were 
provided permission to make that change. Please 
assist when you have time, not in a rush.
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