Finished it

****This is an email****
Hi Nichel,

I'm out tomorrow unfortunately but I have talked 
to my coworker Jacob and he will be able to do 
that tomorrow for you.

Task reassigned to Jacob Limas.

imaging nvme now

They weren't supposed to restart it. We had her 
reupdate the computer and told her it will take 4 to 
5 hours since she has a hard drive

****This is an email****
Yes, I will be here all day. I do take lunch from 
11:30-12 though.
I am located in the Wolfsore behind the registers 
up front. The number is 20190449

Hello there and good morning,

So yesterday Justin and another tech came in to 
check my computer and ran something that was 
supposed to reach 100% in an hour but after 3 hrs 
it was only up to 97%. I had another co-worker 
email you y'all about it since she had the email 
thread going. I was told to press and hold the 
power button until it shuts off, wait 20 sec and 
turn on again. 
I did but when it finally came back up (after 
20mins) I was getting the same error code saying 
that "we couldn't complete the update, Undoing 
changes. Don't turn off your computer". After 
another 20 mins it finally let me log on. It was 
running very slow and my zoom was not working, I 
could see people calling but couldn't answer or 
call them back. 

This morning I turned on my computer and got the 
code as above. It finally came up again after 20 
mins or so. Still running VERY slow and zoom not 
working again?

I don't know what needs to be done, if I need a 
loner while it's being looked at or? Please 
advise.

Thanks!

-Nichel