Service Request Ticket - # 80054

Service Request Information

CONTACT Name Jones, Clayton   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 09, 2022 02:04 PM
Department Athletics Phone 575-318-3013
Location Email jonescm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20130700[Edit Inv] (opens in a new window) Bldg/Room HWC Athletics
Service Tag 7T6MYZ1 Description Dell Latitude E7440 i7-4600U(2.1GHz, 4M cache)
Serial No. 7T6MYZ1 Location Clayton Jones Sound Program Computer 2

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 fromP0093895, Adobe Acrobat Pro XI V.11 from P0093336

Wired NIC EC:F4:BB:2D:81:41


Wireless NIC 80:86:F2:24:C0:4D


Bluetooth NIC 80:86:F2:24:C0:51


TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public

Entered by Date Memo
Lourdes Salazar Mar 15, 2023 11:41 AM
20130700[Edit Inv] was picked up just now by clayton jones. 
80438 was the other ticket 
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Monica Valencia Dec 15, 2022 08:40 AM
Status changed from (1) Pending to (5) Completed
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Sam Sevugan Dec 14, 2022 03:00 PM
He has picked up the laptop
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Monica Valencia Dec 13, 2022 01:42 PM
Emailed to let him know the 20130700[Edit Inv] is ready to be 
picked up
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Monica Valencia Dec 13, 2022 01:40 PM
Added 20130784[Edit Inv] to the Smart Classroom OU. 
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Monica Valencia Dec 13, 2022 11:26 AM
Added the 20130700[Edit Inv] laptop is the Smart classroom OU 
so that it delays the sleep mode. 
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Monica Valencia Dec 09, 2022 02:28 PM
Task reassigned to Monica Valencia.
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Sam Sevugan Dec 09, 2022 02:05 PM
****This is an email****
I also forgot to add along with this request, is 
there a way to make the current laptop I have 
along with any I get for music to not have a sign 
in? Often times I am not controlling the music and 
if someone lets it go to sleep, I have to go put 
my password in as I don't feel comfortable giving 
my password out to students.
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Sam Sevugan Dec 09, 2022 02:04 PM
****This is an email****
Hey Sam!

It is not a loaner ... It's an older model (I 
believe 2012) that was given to me as I only need 
it for the music (and just enough internet to 
download the program, but it won't be online 
during use). I shouldn't need it set up and going 
until February 25 as we have softball and 
basketball overlapping. I'm just trying to get 
ahead of the game here a bit and looking down the 
road. It will be nice to have next fall as well as 
those athletic events do overlap at times as well.
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Sam Sevugan Dec 09, 2022 02:04 PM
Hello,

I know you all helped me out and got me one laptop 
for our music, but with softball and baseball 
coming (which they have days playing at the same 
time) I'm likely going to need another laptop for 
music. I wasn't sure if you had any more older 
ones that I could use.

These are the minimum requirements for it: 
https://sounddirector.com/product-
information/system-requirements/

But basically if it has Windows 7, 8, 8.1 or 10 - 
and can be 32 bit or 64 bit.

If I need to purchase one, we can discuss doing 
that as well and what would be the most cost 
effective way to go.
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