Service Request Ticket

Service Request Information

CONTACT	Name	New, Faculty/Staff	Date	Dec 12, 2022 08:46 AM
	Department	University Computing Solutions	Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210875 (opens in a new window)	Bldg/Room	RWEC 153
	Service Tag		Description	Apple MacBook Pro, Apple M1 chip with 8-core CPU and 8-core GPU
	Serial No.	SFVFGX1E9Q05N	Location	Rachel Frazier
	CPU	M1 Pro with 8c CPU, 14 GPU
	OS	Unknown	Software
	Wireless NIC	B0:BE:83:4F:FE:8E
	Bluetooth NIC	B0:BE:83:54:A7:97

TECHS	Submitted by	Jose Angulo	Contact	jangulo15@wou.edu	88925
	Primary Technician		Contact	jangulo15@wou.edu	88925

Entered by	Date	Memo
Jose Angulo			Email Public
Entered by	Date	Memo
Jose Angulo	Jan 11, 2023 09:06 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jose Angulo	Jan 11, 2023 09:06 AM	Someone in the building helped her connect to copiers	Add Attachment
Jose Angulo	Jan 11, 2023 09:00 AM	Meeting with her Friday at 2:30pm	Add Attachment
Jose Angulo	Jan 11, 2023 08:59 AM	Task reassigned to Jose Angulo.	Add Attachment
Jose Angulo	Jan 11, 2023 08:59 AM	Status changed from (7) Waiting for Contact to (1) Pending	Add Attachment
Jose Angulo	Dec 27, 2022 11:28 AM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Jose Angulo	Dec 27, 2022 11:27 AM	Task reassigned to UCS Tech.	Add Attachment
Jose Angulo	Dec 12, 2022 08:48 AM	She canceled meeting on Monday 12/12 and is scheduling a new time to meet later	Add Attachment
Jose Angulo	Dec 12, 2022 08:47 AM	Task reassigned to Jose Angulo.	Add Attachment
Jose Angulo	Dec 12, 2022 08:47 AM	Contact Info: Rachel Frazier, frazierr@wou.edu	Add Attachment Public
Jose Angulo	Dec 12, 2022 08:46 AM	frazierr@wou.edu RWEC 153	Add Attachment