Service Request Ticket - # 80057

Service Request Information

CONTACT Name Rollins, Alyssa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2022 09:25 AM
Department Student Engagement Phone 88229
Location Email rollinsa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20220925[Edit Inv] (opens in a new window) Bldg/Room TERRY 110
Service Tag Description Xerox B225 Multifunction Printer
Serial No. SQRM166115 Location Northwest Passage

Model 30PB225/DNI Hostname
Notes Locally connected Ink/Toner Refill

Wired NIC 9C:93:4E:E1:2A:B5


TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public

Entered by Date Memo
Monica Valencia Jan 19, 2023 03:35 PM
Status changed from (1) Pending to (5) Completed
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Monica Valencia Jan 18, 2023 08:50 AM
****This is an email****
My office is rm 110 in Terry House. My best time 
to meet this week is Thursday before 12 or 
Wednesday before 10. I have a busy schedule with 
classes the rest of the week. I could also meet 
tomorrow, Wednesday, sometime between 12 and 2. 
Let me know what works for you. I might also be 
able to stop by really quickly to let you in. 
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Monica Valencia Jan 17, 2023 11:32 AM
Printer is on ITC008 counter
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Monica Valencia Jan 17, 2023 11:32 AM
****This is an outgoing email****
Hi Alyssa,

I need some additional information regarding service 
request #80057

Description: set up new printer 20220925[Edit Inv] for the 
Editor in Chief

We are working on getting the printer set up for the 
Editor in Chief. Is this a replacement printer? If, 
so what printer is this replacing? If this is a new 
printer not a replacement are you wanting the print 
to be connected locally via usb or is this going to 
be a network printer so that other can print to it 
as well?


Best,
Monica 
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Public
Joanie Kinnaman Dec 12, 2022 09:28 AM
located on Alix' old work station
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