Service Request Ticket - # 80060

Service Request Information

CONTACT Name Ilievski, Bojan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2022 12:16 PM
Department Business/Economics Division Phone 88346
Location Email ilievskib@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20220069[Edit Inv] (opens in a new window) Bldg/Room WEST 113A
Service Tag Description Apple 16-inch MacBook Pro: Apple M1 Max Chip with 10-core CPU and 32-core GPU, 1TB SSD - Space Gray #MK1A3LL/A
Serial No. SR72M9PW71X Location Bojan Ilievski

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC BC:D0:74:73:5D:F8


Bluetooth NIC BC:D0:74:69:CE:6C

TECHS Submitted by Oneil Miguel Contact omagno20@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jan 09, 2023 10:11 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jan 09, 2023 10:11 AM 
Task reassigned to John Rushing.
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John Rushing Jan 09, 2023 10:11 AM 
Reinstalled Sophos, everything looks good now.  Server said everything is now running.
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John Rushing Dec 15, 2022 03:58 PM 
Same as SR76688. When finished close both.
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Oneil Miguel Dec 12, 2022 12:16 PM 
Sophos is saying not all the services are running.  May need to reinstall Sophos.

Bojan's availibility is January on the week of the 9th, most likely on Monday.
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