Service Request Ticket - # 80062

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2022 03:39 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20031446[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4200dtn
Serial No. susgns40088 Location PDR

Model Q2428A#ABA Hostname pop-ad-4200dtn.wou.edu
Notes Duplex; additional 500 sheet tray MAINT REPAIR: Maint kit for LJ4200 from P0088910 installed MARCH2013 on SR49725, LJ 4200 Transfer roller from P0092613 installed Nov 2013 on SR52408, LJ 4200 Maint Kit 110V refurb #Q2429A EXCHfrom P0096424 JAN2015 SR55779, HP LJ 4200 MaintKit#Q2429A(EXCHG) P0099752 SR58995 JAN2016 IP:140.211.117.21; PRINT MAINT: HP LaserJet 4200 Maintenance Kit #Q2429A, P0102302, OCT2016, SR61545 Ink/Toner Refill

Wired NIC 00:30:6E:FE:C7:12

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Jan 03, 2023 11:02 AM 
Status changed from (1) Pending to (5) Completed
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Justin Cope Dec 12, 2022 04:25 PM 
Task reassigned to Monica Valencia.
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Justin Cope Dec 12, 2022 04:25 PM 
it's fixed kinda, it prints now but there is still a 
small piece of paper that I wasn't able to get out.
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Sam Sevugan Dec 12, 2022 03:40 PM 
Contact Info: Kathyrn Tripp, 88291
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Sam Sevugan Dec 12, 2022 03:39 PM 
Kathyrn Tripp gave us a call to report that she 
jammed the printer up. 

The error reads: Jam near rear door

Located in the Admin Building on the 1st floor 
(Business Office). 

Kathryn Ext: 88291
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